Q1: How long is the warranty for NRT products?
A1: NRT provides a warranty of 12 months or 1000 hours, whichever comes first, from the date of shipment.
Q2: What is the delivery time?
A2: For standard products, we often have stock and can deliver immediately. Typically, the production time for NRT is 15-20 days after we receive the advance payment.
Q3: What is the continuous working time for the electric forklifts, and how long does it take to fully charge the battery?
A3: The continuous working time for NRT's electric forklifts is approximately 3-6 hours, depending on the battery capacity. It usually takes 8-12 hours to fully charge the battery. NRT's chargers are automatic and will stop charging once the battery is fully charged.
Q4: Can NRT provide customized products, OEM products, or ODM products?
A4: Yes, NRT can provide customized products based on your requirements. Both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) options are available. We have extensive experience in producing non-standard products and welcome your special requests.
Q5: What are the specifications of the chargers?
A5: Our chargers support various voltages, including 110V, 220V, 240V, 380V, and 415V, with options for single-phase or three-phase power (50/60Hz). The power plugs can be customized to meet USA, UK, Australia, or European standards.
Q6: Can we request a specific color for the products?
A6: Yes, of course. We can accommodate your request for a specific color.
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